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SINCE 2009
testimonials from satisfied customers

 
Email received 14/05/2017 from JANE & MICHAEL MIDDLETON

Good morning Nathaniel,

Michael and I are absolutely thrilled with the magnificent Timbacore Wendy house you have constructed for us. The finished product has way exceeded our expectations.

It was a pleasure dealing with you throughout the process. You were very professional, visiting our home, listening carefully to our brief and then guiding us on what could and couldn't be done. We were most impressed that you insisted we visit your timber yard to see the structure for ourselves, before erecting it 'in-situ' – a very necessary step in the process to avoid disappointment or misunderstanding.

Your friendly staff were not only efficient but highly skilled.

Thank you once again for your excellent workmanship. We will certainly be recommending you to friends and colleagues.

Jane Middleton
Constantia


 
Email received 25/04/2017 from PAULINE & SCOTT HOPE

Dear Kobus and Timbacore team,

We would also like to tell you how very impressed we are with your service and quality of work. Your men were pleasant, friendly and very polite.

I have made a recommendation on the Kenilworth residents Assoc. page sharing the great work your company do!

We are thrilled.

Thank you very much

Pauline and Scott Hope
Kenilworth


 
Email received 15/03/2017 from THE KIRBYS

Dear Kobus and team

Our special thanks to you and your team for the wonderful job you did on our Spanish Reed roof. We are delighted with it and especially appreciated your suggested modifications. The extra time and effort you put in were certainly worthwhile.

It is always a pleasure to work with Timbercore and nothing is ever too much trouble. May 2017 be a great year for the company.

Thank you,

the Kirbys
Protea Valley


 
Email received 08/08/2016 from CHRISTINE VAN TONDER

Richard met die kapstok deur Timbacore gemaakGoeiemiddag Jerome

Soos belowe stuur ek vir jou die foto van die kapstok wat julle vir ons gemaak het. Ons is so beindruk met julle diens, julle vak­man­skap, julle vriendelikheid en julle waarde vir geld!!! Baie baie dankie vir alles.

Baie sterkte en seëninge vir die jaar voren­toe. Ons sal nie huiwer om julle besigheid aan al ons vriende te verwys nie.

Mooi dag verder.

Baie groete

Richard & Christine
Gordon's Bay


 
Email received 04/08/2016 from SHARYN SAMRA

Hi There

Just wanted to drop you a line to say THANK YOU! I know there was an initial "miscalculation" on our koi pond deck but this is where the true professionalism of a company shines through.

Not Once did I feel that your team were unhappy to have to re-do some parts. Kobus was absolutely professional in his attitude and the team were excellent as well. You can be very proud of your guys.

You stand out head and shoulders above almost every company that we have ever had working on our property, and I will highly recommend you to anybody that requires any of the services your company provides.

I have unfortunately forgotten the name of the gentleman that did most of the work, but he was in every way a gentleman and did an excellent job. Well Done !!!

Kind Regards

Sharyn Samra
West Beach


 
Email received from S LOEVENSTEIN

Middag Kobus

Baie dankie vir uitstekende werk. Jou span was bekwaam en fluks en die eindresultaat is van hoog­staande gehalte en vakmanskap. Die verskil wat die latte aan ons tuin maak is asemrowend. Weereens baie dankie.

Vriendelike groete

Stephen & Trudi Loevenstein


 
Email received from JRJ

Hi Kobus

Herewith proof of payment of the balance owed for the work done at our property. For the record, your team did an excellent job.

Kind regards

JRJ
Simonstown


 
Email received from Elsa Chapman

Dear Shalom

Timbacore's after sales service is absolutely 5 star and I would like to thank you all for this won­derful attention. Clifton's work is also first class and very professional. A very rare com­modity in today's world!

Thank you again

Elsa Chapman
Fresnaye


 
Email received from Charne Burger

Dear Mr. Roberts

I hope this email finds you well.

I write this email today not only as an exceptionally happy client but a grateful one as well. We are young, new home owners and my husband and I are doing a lot of the reno work ourselves. We have dealt with a few service providers over the past year and it saddens me to say, but most of them can only be called suppliers because they definitely do not deliver a service.

I would therefore like to thank Igmanuel your sales consultant who gave us not only great advice but great service, Jerome who confirmed our order is ready and Shaun who confirmed delivery, the same goes for Jack and his assistant who delivered our wood today. It was amazing to get great service from the first call through to delivery. Our order was not that big but we were treated like your biggest clients.

I don't know what you are doing as an employer, but please keep doing it. Your entire team is friendly, professional and down right amazing!!

I will definitely make use of your services again and tell everybody I know about it!!

Kind Regards
Charne Burger


 
Email received from Johann van Zyl

Morning Nathaniel

Please convey my appreciation to your entire team on their approach and professionalism – I was impressed by your Company and very personal attention and would be happy to provide a reference to any potential client.

Sincerely
Johann van Zyl


 
Email received from Adéle Venter

Middag

Ek wil julle net bedank vir die pragtige huisie wat julle vir my dogtertjie gebou en opgerig het. Sy put ure se genot daaruit.

Julle kan met graagte die foto's op julle webwerf plaas. My dogtertjie is baie trots op haar huisie en het al teepartytjies met maatjies daarin gehou.

Die vakmanskap en diens was uiters goed en profesioneel. Die verkoopsman het ook uit sy pad gegaan om ons te akkomodeer, aangesien ons haastig was met die installasie omdat ons op pad was met vakansie.

Die 3 persone wat die oprigting gedoen het, was ook baie vriendelik en het baie netjies gewerk.

Ons waardeer al die moeite wat daarin gegaan het.

Groete.
Adéle Venter

 




 
Email received from Leonard Shapiro

Hi Nataniel,

Thanks for your email.

I want to say that I am so impressed with many aspects of Timbacore:

1) The excellent quality of workmanship in the product itself.

2) The excellent service I have had from Jerome. When I have called, he has been able to supply me with answers to specific questions especially of a technical nature.

3) The installation team were also excellent. I learned that one of the team members has been with Timbacore for 17 years (I think that was the figure). This says to me that you value long term relationships in business and this accounts for both product excellence and service excellence.

I told Jerome that if there is anyone in the City Bowl who is thinking of purchasing a shed, that he can give them my mobile number and I will show them mine.

Best Wishes,
Leonard.

CraftSouthAfrica™
Craft Enterprise Development
South Africa


 
Letter received from Newberry House Montessori School

8 November 2010

Mr N Roberts
TIMBACORE

Dear Mr Roberts

It is with immense appreciation that I would like to thank your company, Timbacore, and salesman, Josef Geldenhuys, for the wonderful Timbacore products that were erected at the Montessori Children's Activity Centre during the Kamersvolgeskenke event, from the 25-31 October.

The jungle gym was especially popular, but the public also made use of your benches and tables.

Our school bought a jungle gym about five years ago (not from Timbacore) and I can sincerely say that the quality of your product supersedes the one we have at present by far. We were also impressed at how quickly your jungle gym was erected and the sturdiness of the product, without concrete being used to secure it into the ground.

We would love to be able to purchase many of your products in the future and will recommend your company to all other Montessori schools.

Sincerely
Helen Marshall
Principal


 
Mail received from Gardenia Primary

General Manager: Nathaniel Roberts

THANK YOU FOR BEING PART OF OUR SCHOOL ENVIRONMENT

We as a school community wishes to thank you sincerely for your unselfish donation to better our school environment. Your donation made a huge difference in our garden and the learners welcomed the new appearance. In partnership with individuals like you education can make a difference in our country.

Yours in working together in excellence and quality.
P.K.R. Sonn
Principal


 
Mail received from Kim Akester

Hi there

A big thank you to Kobus and his team, they did a fantastic job, I love my deck, trellis and staircase. It makes a HUGE difference to my house .. look forward to spending beautiful summer days on the deck.

Best regards
Kim Akester
ShowTex South Africa


 
Mail received from Ed Teare

Hi Josef

Re your installation per quote #JG00526.

Just to let you know how impressed I am with your installers who finished my entire job today (with a bit of overtime).

Apart from being a retired, niggling Chartered Accountant by profession (& accountants often drive me crazy they're so conservative!), I am fortunately also a serious DIY koning doing virtually all of my own woodwork, plumbing, building & electrical work, so whenever I engage a contractor I immediately fear the worst. In the case of my pergola, I decided that I had to take the chance simply because my “handlanger” younger sons are too busy at Stellenbosch varsity at the moment to help me and 6m poles are just too heavy to lift & install on my own!!

I enjoyed interacting with your team & exchanging ideas on positioning of the poles, brackets, etc, but mostly I enjoyed watching them all working as if they really enjoyed their jobs. It's not often that this occurs in any profession.

Please pass on this praise to their superiors because they really do deserve a pat on the back.

Well done & kind regards,
Ed Teare

All pine timber sold at Timbacore is CCA pressure treated to SABS specifications that carries a 20 year warranty against rotting, beatles, bugs and wood diseases. Imported Onduline roofsheets has a lifetime warranty.

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